# James Arslan — Full Profile

> Principal Platform & AI Engineer based in Stockholm, Sweden. Principal technologist and programme lead with 8+ years delivering mission-critical platforms across ERP, fintech, AI, and communications. This file contains the complete portfolio in one document for AI assistants and search engines.

- **Name:** James Arslan
- **Title:** Principal Platform & AI Engineer (full title: Tech Team Lead & Principal Platform Engineer)
- **Focus:** Azure Architecture · AI Systems · Full-Stack Engineering · Product Leadership
- **Pronouns:** He/Him
- **Location:** Stockholm, Stockholm County, Sweden
- **Email:** fsaidarslan@gmail.com
- **LinkedIn:** https://www.linkedin.com/in/james-arslan/
- **Portfolio:** https://jamesarslan.com/
- **Currently:** CTO at Tagd

## Summary
- Principal technologist and programme lead with 8+ years delivering mission-critical platforms spanning ERP, fintech, AI, and communications solutions.
- Owns end-to-end architecture: Azure cloud landing zones, DevOps automation, security guardrails, and custom developer tooling for high-velocity teams.
- Hands-on builder fluent in systems programming, AI agent orchestration, and robotics prototyping while steering cross-functional teams to predictable outcomes.

## At a glance
- 8+ years delivering platforms
- 100% of programmes owned end-to-end
- 5 core domains: ERP, FinTech, AI, Comms, Robotics
- 20+ experts led across disciplines

## Top skills
Azure Platform Architecture · AI/LLM Training & Fine-Tuning · Enterprise DevOps Leadership · Systems Programming (Rust/C++) · Full-Stack TypeScript Delivery · Product & Team Stewardship

## Availability & roles open to
Currently contributing and building at Tagd, focusing on platform engineering and AI systems. Open for collaborations across senior engineering leadership, AI platform architecture, and complex delivery engagements.
Roles: Head of Engineering / CTO-as-a-Service · Principal Platform Architect · AI & LLM Systems Director · Lead Full-Stack Engineer · Product & Delivery Strategist.

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## Services

### Cloud & Platform Architecture
Designing resilient Azure estates with Terraform, GitHub Actions, and observability baked in from first commit.
- Multi-tenant ERP baselines with modular domain boundaries
- Landing zones, networking, and governance guardrails
- Developer experience via CLI tooling and golden paths

### AI & Intelligent Automation
LLM infrastructure, agent orchestration, and human-in-the-loop workflows powering modern support and finance products.
- RAG pipelines, evaluation harnesses, and telemetry
- n8n workflow automation and custom coding agents
- Data centre deployments for regulated AI workloads

### Secure Identity & Compliance
Authentication services with BankID, JWT, fine-grained permissions, and audit-friendly governance.
- Modular auth services with custom policy engines
- BankID, Grandid, and third-party trust integrations
- Continuous compliance reporting and monitoring
- End-to-end Bankgirot and Autogiro secure payment flows

### Robotics & Emerging Tech
End-to-end prototyping from CAD and 3D printing to firmware, connectivity, and AI-driven control loops.
- Miniature robots with local LLM orchestration
- FreeCAD modelling and rapid hardware iteration
- Sensor fusion, telemetry, and OTA update workflows

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## Projects

### Alexum One ERP Platform — Alexum AB (ERP & Platform)
Modular ERP suite covering procurement, invoicing, workforce planning, and analytics for the energy sector.
Tech: Azure, Terraform, React, TypeScript, Node.js, PostgreSQL, Azure Service Bus.
Outcome: Delivered architecture, DevOps automation, and developer tooling that decreased feature lead time by 45%.
Capabilities: Multi-tenant domain modelling with event-driven workflows; custom CLI tooling, IaC baselines, GitHub Actions release trains; BankID identity, JWT permissions, granular policy enforcement; Grandid federated login for partner and customer access.

### IKOS Capital Finance & Collections Suite — IKOS Capital (Finance & Collections)
Inkasso, reminder, and invoice tracking platform enabling automated financial operations and executive insight.
Tech: React, Node.js, TypeScript, Azure SQL, Power BI, Event Hub.
Outcome: Cut manual reconciliation time by 60% with AI-assisted workflows and proactive alerting.
Capabilities: Automated dunning flows with AI-generated communication templates; financial data warehouse and near real-time analytics dashboards; integrated compliance reporting and audit trails; Bankgirot file automation across Nordea, Swedbank, Danske Bank, and SEB; Autogiro mandate lifecycle management and reconciliation; Grandid and BankID federated login.

### Alexum SMS Engagement Hub — Alexum AB (Automation & Comms)
Two-way messaging portal powering customer outreach, service notifications, and operational communications.
Tech: Azure Functions, n8n, Twilio, TypeScript, Redis, Grafana.
Outcome: Enabled thousands of monthly conversations with SLA monitoring and fallback automations.
Capabilities: Workflow builder with reusable templates and escalation logic; integrated analytics on delivery, engagement, and sentiment; self-service configuration with role-based governance.

### Trusted Identity & Security Fabric — Alexum AB (Identity & Compliance)
Unified authentication platform featuring BankID, JWT token services, and custom permission boundaries.
Tech: BankID, Node.js, Rust, Redis, Azure Key Vault, OpenID Connect.
Outcome: Delivered zero-trust aligned access across ERP, finance, and partner ecosystems.
Capabilities: Policy-driven authorisation with granular scopes and audit logs; high-availability token services with HSM-backed signing keys; end-user onboarding flows with adaptive MFA and risk scoring.

### Tradifood Virtual Workspace Cloud — Tradifood (ERP & Platform)
Company-wide Azure virtual desktop and developer environment rollout with secure remote access and automated provisioning.
Tech: Azure Virtual Desktop, Azure AD, Intune, Terraform, PowerShell, Defender.
Outcome: Delivered fully managed workspace platform reducing onboarding time to under 2 hours while meeting strict security baselines.
Capabilities: Landing zones, networking, and policy for secure remote workloads; golden image pipelines with automated patching and compliance; self-service access with conditional policies and monitoring dashboards.

### Autonomous LLM Robotics Lab — Personal R&D (AI & Robotics, in progress)
Miniature robot platform integrating local LLMs over Wi-Fi via Raspberry Pi, from hardware fabrication to control software. Currently in active development.
Tech: Raspberry Pi, Python, Rust, LLM (Local), FreeCAD, 3D Printing.
Outcome: In progress — developing autonomous prototypes with on-device reasoning and task execution capabilities.
Capabilities: Mechanical design and fabrication with CAD and additive manufacturing; edge inference pipelines with local LLM hosting and MLOps hygiene; sensor integration, motor control, and telemetry feedback loops; secure remote access with federated authentication.

### Tagd Contract Lifecycle Management — Tagd (ERP & Platform, in progress)
Enterprise CLM platform enabling organizations to digitize, automate, and govern their entire contract lifecycle — from creation and negotiation through signing, compliance, and renewal.
Tech: Cloud Infrastructure, Microservices, React, TypeScript, AI/ML, Event-Driven Architecture.
Outcome: Architected scalable microservices platform with AI-powered document processing, automated compliance workflows, and enterprise-grade reliability.
Capabilities: Microservice architecture with event-driven messaging; AI-powered document analysis and extraction with human-in-the-loop review; automated data extraction pipeline; multi-tenant authentication and authorization with organization-scoped permissions; CI/CD pipelines with automated database migrations and multi-environment deployment.

### Eva — Autonomous AI Assistant Platform — Personal R&D (AI & Robotics, in progress)
Self-hosted AI assistant with multi-channel presence (WhatsApp, Discord, Slack), semantic memory, proactive monitoring, and multi-agent orchestration running on homelab infrastructure.
Tech: Node.js, TypeScript, Python, Claude API, Gemini API, Docker, PostgreSQL, SQLite, Cloudflare.
Outcome: Built a persistent AI companion with three-layer memory (knowledge graph, daily notes, long-term memory), 20+ custom skills, and cross-device automation via remote node pairing.
Capabilities: Three-layer semantic memory system with Gemini embeddings and vector search; 12-agent parallel development orchestration via tmux-based Vibecraft dashboard; cross-device automation with remote node pairing (Linux server + macOS laptop); custom skill framework with 20+ skills for email, calendar, DevOps, and infrastructure management; proactive monitoring with heartbeat checks, cron scheduling, and multi-channel notifications.

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## Experience

### Tagd — CTO (current)
Dec 2025 – Present · Stockholm, Sweden · Full-time · Remote.
Architecting a microservice platform on cloud infrastructure with event-driven messaging and relational database persistence. Built an AI-powered document analysis pipeline for intelligent document processing and automated data extraction. Designed multi-tenant authentication and authorization with organization-scoped permissions and secure API patterns. Leading the full DevOps lifecycle: CI/CD pipelines, automated database migrations, multi-environment deployments, and production monitoring.
Impact: Platform serves multiple enterprise clients with high availability and scalable contract management; AI-driven document processing significantly reduced manual data entry; introduced multi-agent development workflows enabling parallel feature development.

### Alexum AB — Chief Technology Officer
Apr 2022 – Nov 2025 (3 yrs 7 mos) · Stockholm, Sweden · Full-time · On-site.
Architected and delivered the Alexum One ERP platform covering finance, logistics, workforce planning, and analytics. Designed Azure landing zones, Terraform stacks, and GitHub Actions pipelines powering zero-downtime releases. Built a security fabric with BankID login, custom JWT permissions, and role-based access across micro frontends. Led multidisciplinary squads (dev, data, design) with outcome-oriented roadmaps and executive reporting.
Impact: Cut onboarding time for new clients by 40% through opinionated CLI tooling and infrastructure templates; launched an SMS engagement portal handling thousands of monthly conversations; introduced AI augmentation reducing manual reconciliation work by 35%.

### Gewerbestromwechsel — Director of Information Technology
Jul 2020 – Jan 2021 (7 mos) · Germany · Full-time.
Owned enterprise infrastructure modernisation and cybersecurity posture across energy trading operations. Implemented data integrations and automation between partners, CRMs, and internal analytics tooling. Managed distributed engineering and vendor teams to align delivery with rapid market expansion.

### Forest Hill Türkiye — Director of Information Technology
Jan 2020 – Jul 2020 (7 mos) · Türkiye · Full-time.
Led digital transformation programmes across property management and customer engagement. Introduced agile delivery, DevOps practices, and observability to distributed product teams. Delivered analytics pipelines and dashboards for executive decision making.

### Oluşum Dijital Baskı Teknolojiler — Senior Graphic Designer
Jan 2019 – Apr 2019 (4 mos) · Türkiye.
Steered creative direction for national campaigns with end-to-end production workflows. Introduced reusable design systems that increased delivery throughput for high-volume print.

### Türmatsan — Graphic Designer
Mar 2017 – Aug 2017 (6 mos).
Created marketing collateral aligned with industrial manufacturing sales strategies. Collaborated closely with stakeholders to iterate on design language and execution.

### Mikron Web Tasarım ve Yazılım Hizmetleri Antalya — Web Developer
Jan 2017 – Mar 2017 (3 mos) · Türkiye.
Developed responsive web experiences and bespoke WordPress solutions for SME clients. Implemented SEO, analytics, and automation integrations to improve lead conversion.

### Markalize Bykanber — Graphic Web Designer
Jan 2010 – Feb 2012 (2 yrs 2 mos) · Konya, Türkiye.
Blended design and engineering to craft interactive brand experiences and marketing assets. Managed the complete delivery lifecycle from discovery to launch and optimisation.

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## Skills & expertise (proficiency 0–100; ★ = LinkedIn-validated)

**Cloud & Platform Engineering:** Azure & AWS Infrastructure 97★ · Terraform & Bicep 92 · Kubernetes & Containers 90 · GitHub Actions / Azure DevOps 95 · Observability (Grafana, Prometheus) 90 · MySQL & PostgreSQL 93.

**Software Engineering:** TypeScript & JavaScript 98★ · Node.js Ecosystem 97★ · Java & Spring Boot 92 · Python 90 · C# & .NET 90 · C++ 88 · Rust 85.

**AI & Intelligent Automation:** LLMOps & AI Platforms 95★ · Agent Frameworks & Tooling 95 · Prompt Engineering & Optimization 94 · Multi-Agent Orchestration 93 · AI Pipeline Design (CI/CD for ML) 91 · LLM Fine-Tuning & Training 90 · AI-Oriented Data Centres 90 · n8n & Workflow Automation 88 · Model Training & Evaluation 87.

**Security & Compliance:** BankID & Federated Identity 93 · Custom JWT & Policy Engines 95 · Zero-Trust Architecture 90 · Secrets & Key Management 88 · Audit & Regulatory Alignment 86.

**Product Leadership & Delivery:** Programme & Team Leadership 96 · Product Strategy & Roadmapping 92 · Stakeholder Management 94 · Design Systems & UX Stewardship 88 · Agile / Lean Delivery 93.

**Hardware & Prototyping:** 3D Printing & Prototyping 90 · FreeCAD & CAD Modelling 85 · Embedded Linux & Raspberry Pi 88 · IoT Connectivity & Telemetry 86 · Robotics Control Systems 84.

**Additional competencies:** RabbitMQ & Event-Driven Architecture, Service Mesh & API Gateways, Data Warehouse Design, Power BI & Executive Dashboards, SMS & Omni-channel Communications, Automation Runbooks & SRE Practices, Miniature Robotics Fabrication, Edge AI Deployment, AWS Cognito & Identity Management, Flyway Database Migrations, OCR & Document Processing, Semantic Memory & Vector Search, Multi-Agent AI Orchestration, LLM Fine-Tuning & RLHF, AI/ML Pipeline Automation, Custom Model Training & Evaluation, RAG Architecture & Vector Databases, Technical Writing & Documentation, Creative Direction & Branding, Cross-cultural Team Leadership.

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## Education & certifications
Professional Development — continuous learning across Cloud, AI, and Product Leadership; multiple accredited programmes and certifications completed 2020–2024.
Certifications (LinkedIn, verified): Software Project Management · DevOps · Large Language Model Operations (LLMOps) · Node.js · React.js · JavaScript · HTML · CSS · Git · WordPress · Microsoft Excel · PHP.
Courses: Unreal Engine Blueprint Game Development (2024) · Facebook / Instagram Marketing Mastery (2022) · Full Stack Web Development (2022) · Ultimate Google Ads Masterclass (2022).

## Languages
Turkish (native or bilingual) · English (native or bilingual) · Swedish (limited working proficiency).

## Contact
Email: fsaidarslan@gmail.com · LinkedIn: https://www.linkedin.com/in/james-arslan/ · Location: Stockholm, Sweden.
Swedish version of this summary: https://jamesarslan.com/sv/llms.txt